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Free Wi-Fi
Late check-out subject to availability
Free parking subject to availability

Legal Notice

Data Protection

Privacy Policy

In relation to the General Data Protection Regulation (Regulation (EU) 2016/679) and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the guarantee of digital rights, we would like to inform you below about the use of your personal information, as well as other matters that may be of interest to you.

Who is responsible for processing your data?

Falster S.A.
Avenida Punta Grossa, 1
07660 – Cala d’Or

If you wish to contact us regarding any matter related to your data, you can do so by sending an email to info@caladorplaya.com.

What is the purpose of collecting and processing your data?

On our website, we collect your data so that we can manage any information request or enquiry you send us through the “contact” section of our website. This includes the use of your contact details and the information you have provided. All of this is done for the purpose of responding to your request or comment.

How long will we keep your data?

For the management of your request or enquiry, we will keep your data for a period not exceeding one year.

What is the legal basis for processing your data?

The legal basis for processing your data is to provide a response to the communication you have sent us, for which we request your consent by selecting the submission button on the form.

What are your rights when you provide us with your data?

You should know that, as we process your personal data, you have the following rights:

Request access to all the personal data we process (right of access).
Rectify your data if it is inaccurate or if it has changed (right of rectification).
Request the deletion of your data once the relationship that binds us has ended, except in legal situations that require us to retain it for five years (right of erasure).
Request that your personal data is not processed (right to object).
Right to restrict processing in the following cases:
While a challenge regarding the inaccuracy of your data is being reviewed.
If the processing is unlawful and you oppose the deletion of the data.
When we no longer need to process your data, but you require it for the exercise or defence of legal claims.
If you have objected to the processing on grounds relating to public or legitimate interest, while we assess whether our reasons override yours.
Receive your personal data in a structured, commonly used and machine-readable format (right to data portability).

Data Security

At Falster S.A., we collect, process and store your data by applying information security policies and standards. These security measures apply to both electronic and paper-based information, guaranteeing the confidentiality, integrity and availability of your data. Should any event or incident occur that compromises your data, we will notify you as soon as possible.

For all these reasons, we request your consent for the collection and processing of your data under the terms established in this document.

Cookies Policy

Legal Information of Hotel Cala d’Or Playa

The entity FALSTER S.A., Tax ID: A79069076, with registered address at Avenida Punta Grossa, 1, 07660, Santanyí, Cala d’Or, email address: info@caladorplaya.com and website: www.caladorplaya.com, expressly informs the user that, in accordance with Art. 22.2 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), this website uses both its own and third-party ‘cookies’ to offer you a better experience and service.

By browsing or using our services, the user expressly accepts the use we make of ‘cookies’. However, the user has the option to prevent the generation of cookies and to delete them by selecting the corresponding option in their browser settings. If you block the use of cookies in your browser, some services or functionalities of the website may not be available.

*Own cookies are understood to be: Those sent to the user’s device from a computer or domain managed by the website editor itself, from which the service requested by the user is provided.

What is a 'cookie'?

A ‘cookie’ is a file that is downloaded onto websites and that certain web pages send to the browser. It is stored on the user’s device, which may be a personal computer, a mobile phone, a tablet, etc.

These files allow the website to remember information about your visit, such as the language and preferred options, which may enable the retrieval of browsing information from your device. In this way, the aim is to make your next visit easier and make the website more useful by personalising its content.

How are cookies used?

By browsing this website, the user accepts that cookies may be installed on their device, allowing us to obtain the following information:

Statistical information regarding the use of the website.
User login to keep the session active on the website.
The preferred website format when accessed from mobile devices.
The latest searches carried out on the website’s services and personalisation data for these services.
Information about the advertisements shown to the user.
Information about surveys in which the user has participated.
Connection data with social networks for users who access using their Facebook or Twitter accounts.

Types of cookies used

This website uses both temporary session cookies and permanent cookies. Session cookies store data only while the user is accessing the website, while permanent cookies store data on the device so that it can be accessed and used in more than one session.

They are generally used to store information that only needs to be retained for the provision of the service requested by the user on a single occasion. Depending on the purpose for which the data obtained through cookies is processed, the website may use:

1. Technical cookies

These allow the user to browse a website, platform or application and use the different options or services available there, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in an order, carrying out the purchase process, submitting an application to register or participate in an event, using security elements during browsing, storing content for video or audio distribution, or sharing content through social networks.

2. Personalisation cookies

These allow the user to access the service with certain general predefined characteristics based on criteria on the user’s device, such as language, browser type through which the service is accessed, regional configuration, geolocation of the device, or the regional settings from which the service is accessed.

3. Advertising cookies

These allow the most efficient possible management of advertising spaces that, where applicable, the editor has included on a website, application or platform from which the requested service is provided, based on criteria such as edited content or frequency of display of advertisements.

4. Behavioural advertising cookies

These cookies store information on user behaviour obtained through continuous observation of their browsing habits, which enables the creation of a specific profile to show advertising based on said profile.

5. Analytical cookies

These allow the tracking and analysis of user behaviour on websites. The information collected through this type of cookies is used to measure website activity, application or platform, and to create browsing profiles of users of such sites, in order to implement improvements to the service based on usage data.

6. Third-party cookies

These are sent to the user’s device from a computer or domain not managed by the editor, but by another entity that processes the data obtained through cookies. Some websites may install third-party cookies that allow the management and improvement of the services offered—for example, Google Analytics or Comscore statistical services.

The entity uses the following cookies on this website, detailed below:

How to manage cookies in your browser

The user has the option to allow, block or delete cookies installed on their device by configuring the options of the browser installed on their terminal.

How to manage cookies on computers

If you want to allow the use of cookies from our website, please follow the instructions below:

Google Chrome

Open the browser, click ‘Tools’ at the top and select the ‘Options’ tab.
Within Options, click ‘Privacy’.
Check ‘Allow cookie management’.

Internet Explorer 6.0, 7.0, 8.0, 9.0

Open the browser, click ‘Tools’ at the top and select the ‘Options’ tab.
Review the ‘Privacy’ tab to ensure it is set to Medium or below.
If Internet settings are not set to Medium, cookies may be blocked.

Mozilla Firefox

Open the browser, click ‘Tools’ at the top and select the ‘Options’ tab.
Select the ‘Privacy’ icon.
Click on Cookies and check: ‘Allow cookies to be installed’.

Safari

Open the browser, click ‘Tools’ at the top and select the ‘Options’ tab.
Click the ‘Security’ tab and check whether ‘Block third-party cookies’ is selected.
Click ‘Save’.

Installing cookies on Mac

If you have a Mac and want to allow our cookies on your computer, please follow the instructions below:

Internet Explorer 5.0 on OSX

Go to ‘Explorer’ and select ‘Preferences’ in the navigation bar.
Scroll down until you see ‘Cookies’ just below ‘Received files’.
Check ‘Do not ask again’.

Safari on OSX

Go to Safari and select ‘Preferences’ in the navigation bar.
Click the ‘Security’ tab and check the ‘Accept cookies’ option.
Select the option: ‘Only from the current site I am browsing’.

Mozilla and Netscape on OSX

Go to ‘Mozilla’ or ‘Netscape’ and in the top menu select ‘Preferences’.
Scroll down until you see ‘Cookies’ just below ‘Privacy and Security’.
Select the option ‘Allow cookies only from the current site’.

Opera

Go to ‘Opera’ and select ‘Menu’ and ‘Settings’ in the navigation bar.
Select ‘Preferences’ and click the ‘Advanced’ tab.
Select the option ‘Accept cookies’.

If you block the use of cookies in your browser, some services or functionalities of the website may not be available.

In some browsers, specific rules can be configured to manage cookies per website, offering more precise privacy control. This means that cookies can be disabled for all sites except those you trust.

Reservation Conditions

1.1 Information pursuant to Articles 13 and 14 of the GDPR

For the purposes of the provisions of Articles 13 and 14 of the GDPR, the following information is provided:

BINAURAMONLEX

Tax ID: 43097047S

Address: Avd. Alexandre Rosselló nº 4, 3º, 07002 Palma de Mallorca

Telephone: 971.227399

Website: www.binauramonlex.com

Email: xferretjans@binauramonlex.com

Data Protection Officer / IT Security Protocols

BINAURAMONLEX

Telephone: 971.227399

Email: xferretjans@binauramonlex.com

Purpose: At BINAURAMONLEX we process the information you provide in order to deliver the contracted services consisting of the booking of accommodation in hotel establishments and to send you personalised offers regarding the company’s products and/or services, as well as to manage the sending of information and commercial prospecting. In addition, we process the information of our clients who have contracted our products and services in order to send them personalised offers on the company’s products and/or services. In order to offer you our products and services in line with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be retained for as long as your express consent remains in force and erasure is not requested by the data subject, and in any case for a period of 5 years from your last contract and/or purchase.

Legal basis: The legal basis for processing your data is the performance of the contract through the purchase of the product and/or service in accordance with Law 34/2002 on Information Society Services, Articles 20 and 21. The prospective offer of products and services is based on the consent requested from you, and under no circumstances will the withdrawal of such consent affect the contract for the purchase of the product and/or the provision of the service. Your consent is required in order to manage the sending of information and commercial prospecting.

Recipients: Data will not be disclosed to third parties, unless there is a legal obligation. There is no intention to transfer data to third countries. No adequacy decisions, safeguards, binding corporate rules or specific applicable situations apply.

Rights: Any person has the right to obtain confirmation as to whether or not we at FALSTER S.A. are processing personal data concerning them.

Right of access to your personal data.
Right to request the rectification of inaccurate data.
Right to request the erasure of data when it is no longer necessary for the purposes for which it was collected.
Right to request the restriction of the processing of your data; in such case, we will only retain it for the exercise or defence of legal claims.
Right to data portability where applicable.
Right to object to the processing of your personal data.

You have the right to lodge a complaint with the Supervisory Authority (Spanish Data Protection Agency: WWW.AGPD.ES; source: the data subject).

1.2 Processing of data while browsing and using forms

The client expressly accepts the inclusion of the personal data collected while browsing the website or provided by completing any form, as well as any data arising from a possible commercial relationship, in the automated personal data files referred to in the first section.

During the data collection process and at each point of the website where personal data is requested, the client will be informed, either by means of a hyperlink or by the inclusion of appropriate notices in the form itself, whether the collection of such personal data is mandatory or optional.

Any client who decides to register on our company’s website will be requested to provide the personal data necessary for the purposes of the requested service, namely the provision of the services and/or sale of the products offered on the website.

1.3 Exercise of rights by the client/user

The client/user may exercise, with regard to the data collected in the manner set out in the preceding section, the rights recognised in Articles 15 to 21 of Regulation (EU) 2016/679, and in particular the rights of access, rectification, erasure, restriction of processing, data portability, objection and not to be subject to automated individual decision-making, where applicable.

The rights referred to in the preceding paragraph may be exercised by each client by means of a rights-exercise form, which can be requested from us by email.

The written and signed request may be sent by postal mail to the following address:

BINAURAMONLEX

Avd. Alexandre Rosselló nº 4, 3º

07002 Palma de Mallorca

In both cases, a photocopy of the client’s ID document must be attached.

1.4 Purpose of the automated processing of data

The main purpose of the automated processing to which all personal data collected as a result of the request, use or contracting of any product or service, or of any transaction or operation carried out through this website, will be subjected, is the maintenance of the contractual relationship with the owner of this website.

1.5 Sending of advertising and commercial communications

You authorise the sending of advertising relating to our services and products. Your personal data will be used to manage the sending of advertising by traditional and electronic means.

The email addresses and personal data you provide through the contact form on the website will be used solely to respond to the enquiries you send us by this means.

The provisions of Articles 22.1 and 22.2 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, as amended by Article 4 of Royal Decree-Law 13/2012, apply to the use and processing of your personal data for the purpose of managing the sending of advertising.

1.6 Confidentiality and retention of data

The entity guarantees the confidentiality of personal data. However, the company and/or entity will disclose to the competent public authorities such personal data and any other information in its possession or accessible through its systems that is required in accordance with the applicable legal and regulatory provisions.

Personal data may be retained in files owned by BINAURAMONLEX even after the relationships formalised through the company’s website have ended, exclusively for the purposes indicated above and, in any case, for the legally established periods, and made available to administrative or judicial authorities.

Section: Information Articles 13 and 14 GDPR – Customer reservation file

Data controller

BINAURAMONLEX

Tax ID: 43097047S

Address: Avd. Alexandre Rosselló nº 4, 3º, 07002 Palma de Mallorca

Telephone: 971.227399

Website: www.binauramonlex.com

Email: xferretjans@binauramonlex.com

Data Protection Officer:

Contact: BINAURAMONLEX

Purpose of processing

At FALSTER S.A we process the information you provide in order to provide the service and sell the products requested, issue the corresponding invoices and manage the sending of information and commercial prospecting. In order to offer you services in line with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile.

The personal data provided will be retained for as long as the commercial relationship is maintained and erasure is not requested by the data subject, and in any case for a period of 5 years from your last contract and/or purchase.

No automated decisions will be made based on this profile.

Legal basis for processing

The legal basis for processing your data is the performance of the contract through the purchase of the product and/or service in accordance with the Commercial Code and Civil Code. Law 34/2002 on Information Society Services, Articles 20 and 21, applies to the sending of commercial offers by electronic means. The prospective offer of products and services is based on the consent requested from you, and under no circumstances will the withdrawal of such consent affect the contract for the purchase of the product and/or the provision of the service.

It is mandatory to provide personal data; otherwise the service cannot be provided and/or the product sold and/or the requested offer supplied. It is also necessary to give consent in order to send prospective offers and commercial information.

Recipients (disclosures or transfers)

Data will not be disclosed to third parties, except where there is a legal obligation.

There is no intention to transfer data to third countries. No adequacy decisions, safeguards, binding corporate rules or specific applicable situations apply.

Rights of data subjects

Right to obtain confirmation as to whether or not we at FALSTER S.A. are processing personal data concerning them.
Right of access to personal data.
Right to request the rectification of inaccurate data.
Right to request the erasure of data when it is no longer necessary for the purposes for which it was collected.
Right to request the restriction of the processing of data; in such case, we will only retain it for the exercise or defence of legal claims.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Source of the data

The data subject.